Dear Friends and SHCians
I am SB. As some of you will know, my email address is soobkhoo@hotmail.com (this is the address
registered with SHC).
However, I am having problems with this address. I lost all my stored mails, contacts, etc in total. It appears
that my emails (or address) may have been hijacked (?). My repeated calls for help to Hotmail service have
received no response.
So, I wouild like to change my email address to soobkhoo@gmail.com. Anyone wishing to contact me please
use this new email address.
Thank you.
Regards.
sb
Hi sbkhoo,
Email address hijacked ?
Yes possible whenever you did NOT sign out of hotmail after a long time.
While you were away, the hackers are at play.
A word of advice if you want to leave your email for a long time and then reuse it, it is advisable to SIGN OUT.
Hi sbkhoo
Can imagine the frustration and aggravation that your old email account caused you, not to mention the lack of customer service from them!
Anyways, hope all goes well for you……….
Hey Steven
How long is ‘leave your email for a long time’? I normally log out after many hours whilst leaving it idle etc, but always log out at the end.
Hi All
As far as I know, Hotmail don’t deactivate or park aside your email account. What you could have do is : 1) run a thorough scan on your computer wif antispy ware. Spyware planted in your computer through link which u may hv accidentally clicked on 2 accept may likely be the cause.
As in SB’s case, his hotmail account ws probably infected n thus that email which he sent out wld hv gone elsewhere.
YK
Hi Steven
Yes, unfortunately, I never log-out after I finish using my email accounts. This may be the problem, as you suggested.
Hi Geraldine
Indeed, it is frustraing to lose all your contacts and past emails which you may want to refer to from time to time. I hope I can recover them. I think they are not lost cos when I log into Hotmail, I still see that I have mails, but when I clicked on the inbox (or any box), nohing appears.
Hi Admin
No, my email account was not deativated by Hotmail, but I really don’t know what had happened. Lost accounts, hijacking of email accounts,virus attacks, etc are not uncommon occurrences, if you just go to Hotmail support dept. They are many such complaints.
Anyway, thanks for you comments and please note that I will be using my new Gmail account, that is, soobkhoo@gmail.com for SHC correspondences.
Regards.
sb